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Aer Lingus urged to compensate misled customers

Thursday, 17 April 2008

Aer Lingus is coming under pressure to provide compensation for customers affected by a pricing mistake on its website.

More than 100 customers booked flights to the US online yesterday morning for just €5 each.

The airline says the price was a technical error and it has since cancelled the flights.

However, the Consumers Association says the customers have a case for negotiating with the airline as both sides had effectively entered into a contract in relation to the flights.

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