BA vouchers for William and Kate
Published 20/07/2011 | 18:02
The Duke and Duchess of Cambridge have been offered compensation after the in-flight entertainment system on a British Airways jet failed as they flew home from North America.
William and Kate were left staring at blank screens during their 10-hour trip back to the UK from Los Angeles.
The royal couple flew first class on a scheduled BA flight on Sunday July 10, after completing their 11-day tour of North America.
The last leg of the visit took them to California, where the Duke and Duchess, both 29, spent three days in the Golden State.
A British Airways spokeswoman would not give details of the compensation offered to passengers on the plane but said normal practice was for first-class clients to be offered £200 in vouchers.
They could be used to purchase duty-free items from the in-flight magazine or put towards BA flights.
The spokeswoman said: "Unfortunately a fault with some parts of the aircraft's in-flight entertainment system couldn't be fixed before the aircraft took off from Los Angeles.
"We apologise to everyone affected and have offered customers either a voucher or frequent flyer miles to say sorry."