Belfast Telegraph

Wednesday 17 September 2014

Couple 'crushed' by hotel's email

A venue's wedding planner described a couple as not the 'type of people we would want' in an email to her manager

A couple have spoken of their shock after the wedding planner at a luxury hotel where they hoped to get married described them as not the "type of people that we would want".

Pauline Bailey said she and her fiance Paul Carty decided they wanted to hold their wedding at Stoke Park, a five-star hotel in Buckinghamshire that has featured in two James Bond films.

But she said she felt "crushed" after Michele Connelly, the venue's wedding planner, sent an email to her manager Carlo Zoccali but also forwarded it to Miss Bailey by mistake.

In the email, Ms Connelly said she needed his advice.

"I know this probably doesn't sound very nice, but I am trying to put this wedding off as I don't think they are the type of people that we would want to have at Stoke Park," she said.

Miss Bailey, speaking on ITV's Daybreak, said the email left the couple shocked.

"It was devastating. At the time it was pretty crushing, really. I am actually over it now," she said.

A spokesman for the hotel said the email was sent in April.

"We cannot comment for legal reasons but what we can say is that it is a very unfortunate matter for which we apologised profusely to Pauline and Paul within 24 hours of this email being sent," he said.

"The opinions expressed were in no way a reflection of the opinions of Stoke Park. We are an extremely welcoming and friendly hotel and we are inclusive of everyone. Everyone is welcome."

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