Belfast Telegraph

Friday 25 July 2014

'Most confusing' airports revealed

Sydney Airport was found to be the most straightforward to navigate, according to the survey

Orlando, Malaga and Faro are the most confusing foreign airports for British people to navigate, according to research.

Holidaymakers have been left baffled by bad signage at the US, Spanish and Portuguese holiday destinations, which came top of the nationwide survey commissioned by car hire broker Holiday Autos.

Other Spanish destinations did not fare well either, with Alicante and Palma de Mallorca also making it onto the list.

Sydney Airport was found to be by far the most straightforward to navigate, closely followed by Berlin, Brussels, Geneva and Schipol, according to the OnePoll survey.

Findings also showed that each holidaymaker spent well over half an hour travelling from the gate to the car hire desk on arrival, the survey said.

Of the 2,000 people questioned, 47% cited poor signage as the most common causes of confusion.

The survey also found that people were frustrated by the long walk through the terminal, at just under half a mile, combined with the 17 minutes on average it takes to reach the main road once behind the wheel.

Younger people found the route from the airport car park to the main road the most perplexing, taking on average five minutes longer than their middle-aged counterparts by spending around 20 minutes trying to find the right exit, it said.

Almost half of British drivers abroad would feel more at home behind the wheel with a pre-programmed sat nav and national driving regulation guides, whereas an additional 39% thought pre-prepared routes directions would help best in alleviating the stress of hiring a car.

Kevin Currie, managing director of Holiday Autos, said: "For many people, a stressful part of travelling to a new holiday destination can be navigating through unfamiliar airports.

"However, with so many things to think about when landing on foreign soil, a little direction can go a long way.

"Once out on the road, driving abroad can offer the freedom, flexibility and comfort that only a car can bring you - but customers do need a helping hand in that first leg of the journey."

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