Belfast Telegraph

Thursday 17 April 2014

20 new jobs at Derry firm

Economy Minister Arlene Foster yesterday announced that a second Derry firm has managed to create jobs despite the global economic downturn.

Censys, an outbound telemarketing centre based in the city, has almost doubled its workforce since securing new clients outside Northern Ireland.

The company, which was launched in 2001 and is based at the University of Ulster’s Science and Research Park at Magee, and has now recruited 20 staff, bringing its total workforce, at the local centre, to 46.

The news comes after 62 new jobs were announced by the Minister at Derry firm Singularity’s Derry and Belfast bases.

The majority of the new jobs will be based at Singularity’s current Patrick Street base in Derry City Centre.

Both Singularity and Censys are backed by Invest NI.

Speaking after a visit to Censys, Ms Foster said: “Censys has secured new ‘blue chip’ financial services’ clients in Great Britain and consolidated its position as one of our most successful locally-owned telemarketing companies.”

The local company’s focus is on business opportunities in markets such as Britain, the Republic and the US, where it has an office in Boston.

Staff are currently being assisted by Invest NI to develop its skills base and to grow sales beyond Northern Ireland.

Ms Foster said: “Encouragingly this new business has led to the creation of 20 jobs, which are already in place.

“Censys is now an important player in Northern Ireland’s developing contact centre sector. It is an integral part of a developing cluster of such firms now operating successfully from the Londonderry area, including Stream International, Firstsource, GEM and HML.

“Censys’ success highlights the competitive benefits for contact centre operators in Londonderry, where there is a ready availability of young, well-educated and motivated people.”

Declan O’Donnell, Censys managing director, said the company marketed a range of products such as savings plans, bonds, life insurance, secured loans and unsecured loans.

“We’ve developed an excellent team of agents who have a good telephone manner, mental agility and a fair bit of tenacity.”