Belfast Telegraph

Barclays sees PPI complaints drop

Press Association

BarclayS has reported seeing the first drop-off in payment protection insurance complaints in three years. However, the bank is also accepting it is in the wrong in a higher proportion of cases, upholding nearly seven in 10 PPI-related complaints in consumers' favour. Some 290,525 insurance-related complaints were made in the first six months of this year, of which most were about PPI.

BarclayS has reported seeing the first drop-off in payment protection insurance complaints in three years. However, the bank is also accepting it is in the wrong in a higher proportion of cases, upholding nearly seven in 10 PPI-related complaints in consumers' favour. Some 290,525 insurance-related complaints were made in the first six months of this year, of which most were about PPI.

Belfast Telegraph

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