Belfast Telegraph

Thursday 31 July 2014

Call centre for SMEs creates 32 new jobs

A business communications specialist is to take on 32 staff for a new call centre in Belfast specialising in the small business sector.

Barclay Communications will open its new office at Donegall Pass next to its existing premises. It said it needed staff across nearly all aspects of its business across the 36-seat call centre.

Britt Megahey, managing director of Barclay Communications, said: "Thanks to our O2 partnership and product diversity we have been lucky enough to continue growing, in spite of the difficult economic conditions.

"Now we are boosting our staff numbers once again with the new call centre, plus a number of new account manager, sales, web and customer service positions."

The new call centre will focus on the communication needs of O2 SME customers and all Northern Ireland's SME businesses. Other account management teams in the company will now concentrate on large, new and UK businesses.

Mr Megahey said: "We have always expanded the company by focusing on the customer, their needs and what would genuinely add value to their business.

"This new call centre will enable us to continue this strategy and provide our clients with a new, high-quality service that includes great new benefits."

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