Belfast Telegraph

Charles Hurst scoops acclaimed regional Motability award

By Staff Reporter

Car dealership Charles Hurst has been named the regional winner in the annual Motability Dealer Awards.

The Belfast-based subsidiary of Lookers plc was delighted to have walked away with the gong, which recognises customer service within the UK-wide Motability car scheme.

Celebrating their award, Charles Hurst operations director Colin McNab said that the company was "incredibly proud to win" and take the title.

"The Motability scheme is renowned for its high standards and here at Charles Hurst we are honoured to be recognised for our dedication to working in partnership with the scheme over the past year," he added.

"We look forward to continuing our award-winning approach to business and customer service."

Motability is the UK's main motoring scheme for disabled people, helping provide vehicles to more than 630,000 disabled customers and their families throughout the UK.

The awards are judged on how a dealer delivers the scheme to customers and are assessed through a combination of customer feedback and reviews of how a scheme has performed.

Peter Wilson, the general manager of dealer relations at Motability Operations, said: "We are really pleased to be able to reward our outstanding dealers with another round of Motability Dealer Awards, recognising the great service they provided in 2014.

"The dealer network is the face of the Motability Scheme and the awards are a great way for us to thank them for providing consistently positive customer service, highlighting those who are doing it well and encouraging others to do the same.

"Congratulations to Charles Hurst who go above and beyond for our customers."

Belfast Telegraph

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