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Co Down builders' merchants opens second Dublin branch

By Joanne Sweeney

Published 18/12/2015

Pleased: Gary Craven
Pleased: Gary Craven

A Co Down-based builders' merchants has opened a second Dublin branch, creating 15 new jobs in a €1.1m (£800,000) investment.

Newry firm Murdock's Builders' Merchants has established a reputation in providing a one-stop shop for builders in the Dublin area over the past 10 years.

But its recognition of the needs of non-trade customers involved in DIY projects has underpinned the decision to open the new branch in the Lower Ballymount, Road, Dublin.

Its first Dublin branch is located southside in Balbriggan.

The firm now has 11 branches throughout the island, with nine in Northern Ireland.

It opened its ninth northern branch on the Castlereagh Road in Belfast over a year ago.

The company's Republic of Ireland group sales manager, Gary Craven, believes that much of the firm's success to date has been thanks to the emphasis placed on staff training, customer insights and product knowledge.

"Our personal approach and ability to build relationships with our customers has helped us differentiate ourselves from the competition, particularly the larger wholesale operators," he said.

"Our range of products and services also means we are regarded as a one-stop shop by the building trade, backed with the one-on-one advice and expertise which customers appreciate today."

A key factor in opening a second Dublin branch has been supporting the building trade's preference to order and collect all materials from a central location.

A 6.45am opening time helps customers beat the city's rush hour traffic, the firm said.

While the company was originally established to service the building and construction sector, it has adapted extensively over the last decade.

Its product and service ranges have been extended, enabling the business to respond to its changing customer base. It has also capitalised on the demand for DIY and home improvement services, fuelled by the home improvement trend that peaked during the economic downturn.

Sales manager Stephen McDonnell said: "We've been quick to respond to the changing property market and this has also been a key factor which has stimulated growth across the business.

"It's encouraging to see that the construction sector is building momentum once again. We look forward to extending our reach across Co Dublin and beyond."

Murdock's has been in business since 1982 and employs more than 270 staff.

Belfast Telegraph

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