Complaints about telecoms and pay TV providers continued to fall during the last quarter, although grievances about TalkTalk and BT remain well above the industry average, Ofcom figures show.
TalkTalk generated 0.36 complaints and BT generated 0.20 complaints per 1,000 landline customers between October and December.
COMMENT RULES: Comments that are judged to be defamatory, abusive or in bad taste are not acceptable and contributors who consistently fall below certain criteria will be permanently blacklisted. The moderator will not enter into debate with individual contributors and the moderator’s decision is final. It is Belfast Telegraph policy to close comments on court cases, tribunals and active legal investigations. We may also close comments on articles which are being targeted for abuse. Problems with commenting? email@example.com