Belfast Telegraph

Saturday 26 July 2014

Complaints drop at telecoms firms

Complaints about telecoms and pay TV providers continued to fall during the last quarter, although grievances about TalkTalk and BT remain well above the industry average, Ofcom figures show.

TalkTalk generated 0.36 complaints and BT generated 0.20 complaints per 1,000 landline customers between October and December.

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