Belfast Telegraph

Concentrix acquires Olivetree House

By Lesley Houston

Business services firm Concentrix is to expand its presence in Northern Ireland with the acquisition of a lease for Olivetree House in Belfast city centre.

The US call-centre style firm has signed on the dotted line for the six-storey office building at Fountain Street, which it plans to rename Concentrix House.

Concentrix opened in Northern Ireland in 2011 after buying out technology firm Gem, which had been founded by Northern Ireland man Philip Cassidy.

Mr Cassidy is now senior vice-president at Concentrix, which currently employs approximately 1,000 people. It is due to hire another 1,000. Mr Cassidy said the firm aimed to expand its European operations.

"Our strategy is to grow global revenues significantly over the next three years, which requires a significant investment in people and training," he said.

"Since we set up operations in Belfast, we have achieved excellent service delivery and now want to build on this to expand our European base."

Letting agent Brian Kidd, of Frazer Kidd & Partners, said the lease was evidence of an improving office market in Belfast.

"I feel that although it has been reported that there is now a lack of Grade A office space in Belfast city centre, Olivetree House is an example of an existing office building that can be adapted and refurbished to meet modern occupier requirements," he said.

"Many potential office occupiers seeking space in Belfast, such as Concentrix, require space within a certain timeframe and, more often than not unfortunately, they cannot wait for new-build options – Olivetree House provided for a solution deliverable within 2014."

Concentrix is based at Lanyon Place in Belfast.

Belfast Telegraph

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