Belfast Telegraph

Friday 9 October 2015

Lesson is crystal clear after AOL is reunited with reality

Published 08/04/2010

Suddenly, the £145 million that ITV lost on Friends Reunited — bought for £170m in 2005 and sold last month for £25m — does not look quite so embarrassing.

AOL paid $850m (£560m) for Bebo in 2008. Now it wants out of the social networking business, it's difficult to see it getting even a tenth of that — or even who might want to buy it.

History repeats itself. For more than 15 years, America Online was one of the world's most imaginative companies, reinventing itself at least three times: initially an online games provider, it moved into software and in the mid nineties became the dominant consumer-friendly internet service provider. And then it was subsumed into the Time Warner empire. Innovation died overnight and $220bn of value disappeared.

Bebo was also a pioneer, recognising a potentially profitable gap in the social networking market and growing rapidly as it exploited that niche. Until AOL came along, that is. Buried within the larger company and starved of investment, Bebo had no opportunity to reinvent itself as market trends changed. And AOL certainly wasn't up to the job.

The lesson is clear. One cannot think of a single example where a young business in a new market has prospered after being bought up by a large old-world parent company. These acquisitions never work.

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