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Managers 'struggling to deal with workplaces crises'

Published 30/06/2016

Managers have found an 'unsupportive' culture among senior staff when dealing with workplace conflicts
Managers have found an 'unsupportive' culture among senior staff when dealing with workplace conflicts

Managers are struggling to deal with a crisis in the workplace such as conflict with colleagues or unfair treatment because of an "unsupportive" culture, according to a report.

The Chartered Management Institute (CMI) said most managers have faced a crisis in their career, but only half have handled them professionally.

A survey of 1,100 people in management found that four out of five blamed a lack of support from senior staff.

CMI chief executive Ann Francke said: " We need to have more open and inclusive cultures that tolerate risk and learn from challenges. On a personal level it means learning to accept, to look forward, and to become more self-aware as a leader.

"We can learn as much - if not more - from defeat as from victory. Managers need to build resilience so they and those they lead, can achieve more, survive better and bounce back stronger."

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From Belfast Telegraph