Belfast Telegraph

Monday 22 September 2014

Newry's Autoline Insurance Group holds its own 'Undercover Boss'

Employees at a Northern Ireland insurance company have taken part in their very own episode of hit TV show Undercover Boss.

Staff at Autoline Insurance Group in Newry recently took part in a corporate video in which they were interviewed by an 'independent consultant'.

However, they were being grilled by Gareth McChesney, the director of personal lines pricing and underwriting at industry giant Zurich. The initiative was designed to help Zurich interact with front line broker staff to understand some of the day-to-day issues and frustrations their business faces.

Michael Blaney, managing director of Autoline was in on the secret and was there to witness the 'big reveal' at the end of the episode.

"When we were approached by Zurich to take part in this series, I wasn't sure how my staff would react," he said.

"The more I thought about it, the more I realised it would give a good insight to individuals' views about the sector. Although the team were shocked to learn Gareth McChesney's true identity, I was very proud of how each of the staff members handled the questions and the challenges Gareth presented to them."

Gareth was particularly impressed with Denise Curtis, personal lines manager, who has won an iPad and will now travel to London to talk about her experience and compete to win a £1,500 prize.

Gareth McChesney added: "We look forward to hearing more from Denise Curtis when she joins us at our headquarters."

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