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Record start to the year for Virgin Media

By Holly Williams

Published 11/05/2016

Telecoms giant Virgin Media added 55,000 customers in the first three months of 2016
Telecoms giant Virgin Media added 55,000 customers in the first three months of 2016

Virgin Media notched up a record start to the new year as a jump in broadband customers helped offset a hit to its TV arm. The group, which was bought by Liberty Global in 2013, added 55,000 customers on a net basis - those joining minus those leaving - in the first three months of 2016 in its best-ever performance.

It put the growth in customers down to a broadband marketing push over the winter.

The firm also saw fewer customers leaving the business.

The group more than doubled its number of new internet customers to 67,000 in the quarter, while it also hailed a strong performance from its mobile arm as it added a net 46,600 contract customers in the UK and Ireland, against 18,800 a year earlier.

It continued to lose TV customers after last year's move to raise the price of its TV XL package by £3 to recoup some of the increased costs of sports rights.

Belfast Telegraph

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