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Tech firm Cayan set to create 50 new jobs in £3m move

By John Mulgrew

Published 21/01/2016

Cayan’s HR manager Bronagh Major and Damien Dougan, the company’s SVP of engineering, are hoping to increase the tech firm’s pool of talent
Cayan’s HR manager Bronagh Major and Damien Dougan, the company’s SVP of engineering, are hoping to increase the tech firm’s pool of talent

A US-owned tech firm is creating 50 new jobs in Belfast as it moves into its new high-end offices in the city.

Cayan, which was formerly called Merchant Warehouse, is taking up two floors of the City Quays 1 building, which is owned by Belfast Harbour.

Now, as part of a £3m investment, it's expanding its workforce here. The new jobs will include customer support and software engineering posts.

The Boston firm has expanded rapidly since its launch in Northern Ireland in 2013, and currently employs 134 full-time staff.

Salaries for the new jobs will range from £18,000 for customer support staff to £30,000 for entry-level software engineers. Cayan works in a range of tech areas, but its latest growth is down to the success of its 'Genius' point-of-sale platform, which was developed in Belfast.

Sales of Genius terminals have grown by 35% on a quarterly basis since the launch in 2013, with clients such as Puma and Harley Davidson.

The company is now finishing off its new sci-fi themed headquarters, which comes complete with Wi-Fi stations and an Xbox room, which is fitted out with gaming chairs.

"Cayan's entire approach is different as we hire based on attitude and approach, and then train and support our people to help them progress and excel," Bronagh Major, Cayan HR manager said.

And the business is holding an open day in order to recruit new staff. Ms Major said: "We regard our customer support team as the voice of Cayan, providing the guidance and advice our customers need and appreciate.

"It's less about qualifications and more about approach and engagement - so anyone who has worked in a busy retail or service-based environment, such as a coffee shop, bar or restaurant, could have the initiative and skills which would make them excel at Cayan.

"We'd really welcome the chance to meet them and show them the career opportunities on offer."

The firm is holding its open evening at its new City Quays 1 offices on January 26.

Meanwhile, Enterprise Minister Jonathan Bell yesterday unveiled a tranche of 51 jobs across seven firms in the north west.

The investment, worth £3m, included 15 new jobs at Limavady company P & L Electrics Limited, and a further 10 jobs are being created at Seating Matters - a family business which makes specialist healthcare seating.

Belfast Telegraph

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