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Training academy set up to boost call centre jobs

By Staff Reporter

Published 04/09/2015

Employment and Learning Minister Dr Stephen Farry today launched the second Eishtec Training Academy. Pictured at the launch are (left to right): Catherine Jones, Southern Regional College, Colm Tracey, Eishtec, Louise Bone, Eishtec and Minister Farry
Employment and Learning Minister Dr Stephen Farry today launched the second Eishtec Training Academy. Pictured at the launch are (left to right): Catherine Jones, Southern Regional College, Colm Tracey, Eishtec, Louise Bone, Eishtec and Minister Farry

The Department for Employment and Learning has set up a training academy for applicants for jobs at a call centre in Craigavon.

Eishtec UK Ltd, part of a company based in Waterford, announced in April it would be creating 320 jobs over the next three years at a new customer service centre.

Now a second academy has been set up by DEL to provide 20 training opportunities, which the department said would equip participants with the skills and experience to take up jobs at Eishtec.

The academy has been planned by DEL and Southern Regional College under the Assured Skills initiative.

Mr Farry said the academy was "a great example of pro-active government intervention to meet the needs of investors".

DEL said the academy was targeting people with "excellent communication skills" for the three-week training programme, after which they would be able to apply for work with Eishtec.

Company clients include Dixon Carphone mobile operator iD.

Belfast Telegraph

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