'Treat others the way you would like to be treated'
Q. What's the best piece of business (or life) advice you've ever been given?
A. This piece of advice is something we have all been told by our parents or guardians at some point in our lives and it translates to the business world - treat other people the way you would like them to treat you. That has always been my motto with staff and it is an ethos that is consistent across our whole business.
Q. What piece of advice would you pass on to someone starting out in business?
A. Work hard and grasp all the opportunities you can.
Q. What was your best business decision?
A. To come and work for Progressive. I've never looked back. I was first here in 1992, developing up through the business steadily from accountant, to Head of Finance, to Finance Director and finally Chief Executive in 2011. I have consistently updated and renewed my qualifications and skillset and that has supported my development and growth.
Q. If you weren't doing this job, what would be your other career?
A. I was always interested in the housing market, so I'd imagine it would involve something to do with houses or homes. Being an architect and designing homes appeals to me, or perhaps something within the financial education sector.
Q. What was your last holiday? Where next?
A. This summer we headed to the Amalfi Coast, Sorrento and Positano. The beauty of the landscape, the serenity, sunshine, Italian culture and fabulous food made for a really wonderful holiday. I would love to visit Italy again, even for a short weekend break next time.
Q. What are your hobbies/interests?
A. I like travelling and walking, but also from a business perspective I am very keen to support equal opportunities in management for women and I am an active member of Women in Business. I am involved in mentoring, speaking at events and was very keen to support the Women in Finance charter earlier this year.
Q. How would you describe your early life?
A. I come from a happy, hardworking family. Both parents were teachers and emphasised the importance of education, something I passed on to my family. Continuous development is also a very strong culture within Progressive and we invest in training our staff and encouraging employees to reach their goals.
Q. How would you assess your time in business with Progressive?
A. Hard work, but satisfying, made all the easier with a great and talented team.
Q. How do you sum up working in the financial services sector?
A. I love it - it's fast paced and there's never a dull moment.