The awards are used to raise industry standards, reward innovative and entrepreneurial spirit and professionalism across all sectors.
The Everglades in Prehen won the Hotel of the Year Award (for hotels of less than 75 rooms) for Northern Ireland at the ceremony in Belfast.
In addition, the Everglades own trainee manager James Toal was named Hospitality Trainee Manager of the Year.
Judges commented on the Everglades’ recent sophisticated refurbishment and the contemporary feel of the hotel, as well as approving the fact that local artists’ work is displayed throughout the property, and the significant investment Hastings Hotels make in staff training at the Everglades.
Judges also said they were thoroughly impressed with the level of customer service throughout the hotel and particularly mentioned the impression James Toal had made.
Stephen Redden, general manager of the Everglades Hotel was delighted with the double win.
He said: “Here at the Everglades we are thrilled to have the hard work and dedication of all the staff recognised by these prestigious awards.
“It is always a boost to get this kind of recognition, and I am also very pleased that James Toal’s drive and ambition have also garnered such high praise – he is a great example and role model to other staff members.”
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