Facebook is taking social media marketing seriously
Tuesday, 30 March 2010
Last week I received a surprising email from Facebook entitled 'Your Weekly Facebook Page Update'. It contained an overview of all the Facebook pages I am an admin of, with statistics on the number of new fans, wall posts and visits to the page.
Those of us who use Facebook and other social media sites in a professional capacity have been aching for reliable metrics to judge the success of our social media marketing campaigns.
Facebook launched its Insights tool in late 2007 as a means for page admins to gather data on what happened on their pages and get some basic demographical data on the composition of their fan base. However, since then there's been remarkably little movement by Facebook on the analytics front.
This latest move is an indication that Facebook is starting to take the professional use of their social media platform more seriously, and can be seen as an outreach to social media marketers.
The fact that several professional web analytics vendors such as Omniture and WebTrends have recently announced new Facebook tracking features, makes this latest move from Facebook just that little bit juicier.
Perhaps Facebook is trying to pave the way for its own (paid) analytics package, that will hopefully allow admins to gain deeper insights in to how visitors reach their pages and how they interact with it.
This will hopefully help take a lot of the guesswork out of social media marketing, and allow clients of social media marketers to demand clearer ROI on their investment.
Barry Adams is the senior digital marketer for search at Pierce Communications. He spends way too much time on Facebook and somehow manages to pass it off as 'work'.
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Thanks Debbie, I'd seen that post and it's definitely a handy hack to get some GA data. However it only works for custom tabs on your Facebook fan page - it doesn't track Wall activity for example. For optimal impact you'd have to set a custom tab as the default landing page for your fan page, but that has some downsides. The real juice, imho, lies in more detailed analytics on how users find your Facebook page, and how they interact with your content.
Posted by Barry | 30.03.10, 16:54 GMT
It will be interesting to see if this feature is a precursor to a paid-professional membership level on FB offering more robust insights.
Posted by Corrie Davidson | 30.03.10, 14:18 GMT
Barry,
Thanks for the post. If you're interested in seeing more data, I came across a great post a couple of weeks back that makes it possible to set up google analytics on your facebook page, www.webdigi.co.uk/blog/2010/google-analytics-for-facebook-fan-pages/.
Best,
Debbie Hemley
Posted by Debbie Hemley | 30.03.10, 13:11 GMT