Hi °C | Lo °C Chief executive: Philip Cassidy
Employment: 644
Turnover: £15.3m
Pre-tax profit: £1.4m
The email call-centre company was founded in Belfast in February 2000 and acquired by California-based firm Concentrix Corporation, a US-listed company, in September last year for an undisclosed sum.
The Belfast company provides outsoured customer services to Microsoft, Cisco, Tourism Ireland, Channel 4, Electronic Arts and ASOS among others.
They were awarded ‘cool vendor’ status by Gartner in 2011 for their work in social media.
They also won best outsourced partner of the year with Cisco and best new product/service for their social media services at the Contact Centre Management Association (CCMA) Awards in October 2011. Chief executive Philip Cassidy remains in his post following the acquisition.
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