Belfast Telegraph

Thursday 24 April 2014

64. Global Email Company

Chief executive: Philip Cassidy

Employment: 614

Turnover: £13.4m

Pre-tax profit: £0.1m

The email call-centre company was founded in Belfast in February 2000 and now operates in Northern Ireland and Hungary.

The Global Email Company (Gem) provides outsourced customer service, sales and technical support in 31 languages across all communication channels.

Gem’s customers include Microsoft, Cisco, Tourism Ireland, Channel 4, Electronic Arts, Play.com, Clearwire Broadband, Bing, Azure and Seesaw.

Gem has recently moved into social media and software development with clients such as Microsoft, Electronic Arts, Bing and Azure.

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