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Jaguar cars 'most satisfying'

By Peter Woodman

Published 31/05/2012

A Jaguar car outside i54, the site north of Wolverhampton announced as the location for the new Jaguar Land Rover engine plant

Jaguar is the car maker that customers are most satisfied with, according to a major survey.

The luxury car company ends Lexus's 11-year reign at the top of the UK ownership satisfaction tables compiled by information services company JD Power and Associates and What Car? magazine.

Jaguar also does well in the individual models table, with its XF runner-up to the Kia Sportage.

In the manufacturers' table, Lexus and Skoda are joint runners-up to Jaguar, with Honda fourth, Mercedes-Benz fifth and Toyota sixth.

Chevrolet finishes bottom of the list which comprises 27 companies. Vauxhall is second-bottom.

The results are based on the evaluations of almost 18,000 online interviews from UK car owners after an average of two years of ownership.

Third in the individual models' table is the Toyota Prius followed by the Skoda Superb and the Mercedes-Benz E-class.

Bottom of the list in 118th place is the Vauxhall Vectra, with the Nissan Pixo second-last.

What Car? editor-in-chief Chas Hallett said: "This is a great accolade for everyone at Jaguar.

"This study shows that customers are really satisfied with their Jaguars: a hugely important feat for any carmaker."

These are the leading manufacturers:

1. Jaguar

2= Lexus

2= Skoda

4. Honda

5. Mercedes-Benz

6. Toyota

7. Audi

8. Volkswagen

9. Volvo

10= BMW

10= Nissan

These are the top individual models:

1. Kia Sportage

2. Jaguar XF

3. Toyota Prius

4. Skoda Superb

5. Mercedes-Benz E-Class

6. Toyota IQ

7. Honda Jazz

8. Volkswagen Passat CC

9= Lexus IS

9= Toyota Avensis

Belfast Telegraph

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