An inquiry was announced yesterday into how around 800,000 people on the organ donor register had their wishes wrongly recorded.
Andy Burnham, the health secretary, said it was a matter of “deep regret” that, as a result of the error, 20 families had allowed organs to be taken from deceased relatives after being misinformed about what consent had previously been given.
Mr Burnham said he had asked NHS Blood and Transplant to contact all the affected families and had appointed Professor Sir Gordon Duff, chairman of the Committee on the Safety of Medicines, to lead a review into how the errors occurred.
It is believed they happened when the Driver and Vehicle Licensing Authority in Swansea, which in the past collected details of drivers' wishes about organ donation, transferred its records to NHS Blood and Transplant which now runs the organ donor register. About one in four (27%) of the adult population has registered to donate organs after death.
Mr Burnham said: “I want to assure the millions of people on the organ donor register that they can have full confidence that only their accurate information will be discussed with their families, and that their wishes will be respected.
“This has clearly not happened in a small number of cases in the past, and I deeply regret the distress caused to the families. In all cases, donation was discussed with family members before decisions were made. It is important that those who wish to donate tell their families of their wishes.”
Donors who join the register give permission for any of their organs to be used or can impose restrictions specifying which organs may not be used.
Dr Evan Harris, Liberal Democrat science spokesman and chairman of the Parliamentary Kidney Group, said the revelation of the blunder “misses the real problem” of patients awaiting transplant being wrongly denied the organs they needed.
“The few cases that have emerged where relatives have approved donation beyond the donor's wishes are exceeded by the occasions where relatives have refused donation in the presence of a registered willingness from the donor, and dwarfed by the number of refusals by relatives of donation where the donor would have wanted to donate but was not on the register.
“In the cases that have emerged at least the end result is the saving of lives, whereas when relatives refuse when donors would be willing, recipients die waiting.”