A man has been charged in connection with a three-hour bank siege, police said.
Around 15 people were taken hostage on Monday at Barclays Bank in Church Road, Ashford, west London.
Matthew Nutley, 36, of Brookside Avenue, Ashford, was charged with robbery, false imprisonment, possession of an imitation firearm with intent to commit robbery, and two counts of making threats to kill.
He was also charged with blackmail, possession of an offensive weapon and making a bomb hoax, Surrey Police said. Officers were called to the branch shortly before 4pm on Monday, following reports that a man with a firearm entered the building.
Witnesses caught up in the siege told of their ordeals. Dan Beedell, 31, a youth pastor who lives locally, said he visited the bank with a friend to pay in money raised by Ashford Baptist Church for a new building.
He added: "Although we were scared the bank manager was incredibly calm, the staff were incredibly calm and I guess I was calm as well."
Angela Vaughan, 46, who walked into the bank with her six-year-old Joseph, told The Sun she grabbed the little boy and dragged him out when she spotted the gunman.
And Josh Williams, 20, told the paper: "We heard police cars screeching down the road. The cops jumped out with their guns and got behind their cars."
A man was arrested by armed police outside the bank at around 7pm. No-one was injured.
Nutley will appear at Staines Magistrates' Court.