Belfast Telegraph

Saturday 22 November 2014

Northern Ireland Water 'to blame for leaks crisis'

Trevor Haslett, Director of Engineering, Padraic White (middle) Interim Chairman and Laurence MacKenzie, Chief Executive Officer (right) all from Northern Ireland Water speak to the media
Trevor Haslett, Director of Engineering, Padraic White (middle) Interim Chairman and Laurence MacKenzie, Chief Executive Officer (right) all from Northern Ireland Water speak to the media
Lorries from Scotland, carrying 160,000 litres of bottled water, arrive at Larne harbour
A Northern Ireland Water employee with bottled water supplied by the Scottish government in Belfast
People wait in line at Avoniel leisure centre in east Belfast with empty bottles to get drinking water December 29, 2010.
12 year old Karl Barr from County Antrim loading his family car with the last few crates of bottled water at NI Water in Ballymena
Pacemaker Press 28/12/10 Bottles of water are filled up outside Westland House in North Belfast after homes across Belfast run out Pic Colm Lenaghan/Pacemaker
Pacemaker Press 28/12/10 Bottles of water are filled up outside Westland House in North Belfast after homes across Belfast run out Pic Colm Lenaghan/Pacemaker
Pacemaker Press 28/12/10Kelly and Anne Marie Murphy fill up Bottles of water outside Westland House in North Belfast after homes across Belfast run out Pic Colm Lenaghan/Pacemaker
Pacemaker Press 28/12/10 Bowsers are filled up outside Westland House in North Belfast after homes across Belfast run out, They will be brought to 5 sites across Belfast so people can get water Pic Colm Lenaghan/Pacemaker
Pacemaker Press 28/12/10 Bowsers are filled up outside Westland House in North Belfast after homes across Belfast run out, They will be brought to 5 sites across Belfast so people can get water Pic Colm Lenaghan/Pacemaker
Pacemaker Press 28/12/10 Water storage units have run out at Westland House in North Belfast after homes across Belfast run out Pic Colm Lenaghan/Pacemaker
Tempers flare as families queue for the last few crates of bottled water at NI Water in Ballymena
Alan Lewis - PhotopressBelfast.co.uk 28/12/2010Mandatory Credit - Picture by Justin KernoghanFamilies queueing for the last few crates of bottled water at NI Water in Ballymena today. NI Water in Ballymena ran out of bottled water after lunchtime today. The thaw is revealing an unprecedented number of burst water pipes.Thousands of homes and businesses in Northern Ireland are still without water on Tuesday.Northern Ireland Water has said it is dealing with interruptions to supplies across a number of areas as a result of the severe weather and ongoing thaw.An unprecedented number of leaks caused by the thaw have been putting "big pressure" on its systems.NI Water is giving out bottled water but there is growing criticism of the company's performance.
Alan Lewis - PhotopressBelfast.co.uk 28/12/2010Mandatory Credit - Picture by Justin KernoghanFamilies queueing for the last few crates of bottled water at NI Water in Ballymena today. NI Water in Ballymena ran out of bottled water after lunchtime today. The thaw is revealing an unprecedented number of burst water pipes.Thousands of homes and businesses in Northern Ireland are still without water on Tuesday.Northern Ireland Water has said it is dealing with interruptions to supplies across a number of areas as a result of the severe weather and ongoing thaw.An unprecedented number of leaks caused by the thaw have been putting "big pressure" on its systems.NI Water is giving out bottled water but there is growing criticism of the company's performance.
©Press Eye Ltd - Northern Ireland 28th December 2010Northern Ireland water office in Portadown are giving away water to residents from the Armagh area who have been without for the last 24 hours..Stephanie Shaw from Armagh collects some water.Picture Stephen Hamilton /Presseye.com
Alan Lewis - PhotopressBelfast.co.uk 28/12/2010Mandatory Credit - Picture by Justin KernoghanFamilies queueing for the last few crates of bottled water at NI Water in Ballymena today. NI Water in Ballymena ran out of bottled water after lunchtime today. The thaw is revealing an unprecedented number of burst water pipes.Thousands of homes and businesses in Northern Ireland are still without water on Tuesday.Northern Ireland Water has said it is dealing with interruptions to supplies across a number of areas as a result of the severe weather and ongoing thaw.An unprecedented number of leaks caused by the thaw have been putting "big pressure" on its systems.NI Water is giving out bottled water but there is growing criticism of the company's performance.
Queueing up for water are these Coleraine residents at Captain Street were a five hundered year old fountain flows whole year round.PICTURE MARK JAMIESON.
Alan Lewis - PhotopressBelfast.co.uk 28-12-2010Mrs Janet Doran in tears as she talks to Deputy First Minister Martin McGuinness, after raw sewage had flooded through her home on boxing day at Elmwood Terrace, in Lurgan. The residents of the County Armagh housing estate have expressed anger after the sewage had flooded through their homes saying today that still no-one from NI Water had come to the Shankill estate in Lurgan despite repeated requests for help. Upper Bann MLA John O'Dowd said the response had "not been good enough" and added that he would be asking "serious questions" of the company. NI Water has said it is doing as much it can to help those affected by the "unprecedented" problems. The problem at the row of houses at Elmwood Terrace was caused by overflowing drains unable to cope with the thawing ice.
Alan Lewis - PhotopressBelfast.co.uk 28-12-2010Mrs Janet Doran, (left), and Mrs May Maye discuss their problems after sewage had flooded through their home on boxing day at Elmwood Terrace, in Lurgan. The residents of the County Armagh housing estate have expressed anger after the sewage had flooded through their homes saying today that still no-one from NI Water had come to the Shankill estate in Lurgan despite repeated requests for help. Upper Bann MLA John O'Dowd said the response had "not been good enough" and added that he would be asking "serious questions" of the company. NI Water has said it is doing as much it can to help those affected by the "unprecedented" problems. The problem at the row of houses at Elmwood Terrace was caused by overflowing drains unable to cope with the thawing ice.
Alan Lewis - PhotopressBelfast.co.uk 28-12-2010Mrs May Maye's kitchen after raw sewage had flooded through her home on boxing day at Elmwood Terrace, in Lurgan. The residents of the County Armagh housing estate have expressed anger after the sewage had flooded through their homes saying today that still no-one from NI Water had come to the Shankill estate in Lurgan despite repeated requests for help. Upper Bann MLA John O'Dowd said the response had "not been good enough" and added that he would be asking "serious questions" of the company. NI Water has said it is doing as much it can to help those affected by the "unprecedented" problems. The problem at the row of houses at Elmwood Terrace was caused by overflowing drains unable to cope with the thawing ice.
Alan Lewis - PhotopressBelfast.co.uk 28-12-2010Maurice Magill explains the problems residents like Mrs May Maye, are facing to Deputy First Minister Martin McGuinness, after raw sewage had flooded through a terrace of homes on boxing day at Elmwood Terrace, in Lurgan. The residents of the County Armagh housing estate have expressed anger after the sewage had flooded through their homes saying today that still no-one from NI Water had come to the Shankill estate in Lurgan despite repeated requests for help. Upper Bann MLA John O'Dowd said the response had "not been good enough" and added that he would be asking "serious questions" of the company. NI Water has said it is doing as much it can to help those affected by the "unprecedented" problems. The problem at the row of houses at Elmwood Terrace was caused by overflowing drains unable to cope with the thawing ice.
Alan Lewis - PhotopressBelfast.co.uk 28-12-2010Mr Arthur Doran with property destroyed in his home after sewage had flooded through it on boxing day at Elmwood Terrace, in Lurgan. The residents of the County Armagh housing estate have expressed anger after the sewage had flooded through their homes saying today that still no-one from NI Water had come to the Shankill estate in Lurgan despite repeated requests for help. Upper Bann MLA John O'Dowd said the response had "not been good enough" and added that he would be asking "serious questions" of the company. NI Water has said it is doing as much it can to help those affected by the "unprecedented" problems. The problem at the row of houses at Elmwood Terrace was caused by overflowing drains unable to cope with the thawing ice.
Alan Lewis - PhotopressBelfast.co.uk 28-12-2010Mrs Janet Doran breaks down in tears as she talks to Deputy First Minister Martin McGuinness, after raw sewage had flooded through her home on boxing day at Elmwood Terrace, in Lurgan. The residents of the County Armagh housing estate have expressed anger after the sewage had flooded through their homes saying today that still no-one from NI Water had come to the Shankill estate in Lurgan despite repeated requests for help. Upper Bann MLA John O'Dowd said the response had "not been good enough" and added that he would be asking "serious questions" of the company. NI Water has said it is doing as much it can to help those affected by the "unprecedented" problems. The problem at the row of houses at Elmwood Terrace was caused by overflowing drains unable to cope with the thawing ice.
Alan Lewis - PhotopressBelfast.co.uk 28-12-2010Mr Arthur Doran with property destroyed in his home after sewage had flooded through it on boxing day at Elmwood Terrace, in Lurgan. The residents of the County Armagh housing estate have expressed anger after the sewage had flooded through their homes saying today that still no-one from NI Water had come to the Shankill estate in Lurgan despite repeated requests for help. Upper Bann MLA John O'Dowd said the response had "not been good enough" and added that he would be asking "serious questions" of the company. NI Water has said it is doing as much it can to help those affected by the "unprecedented" problems. The problem at the row of houses at Elmwood Terrace was caused by overflowing drains unable to cope with the thawing ice.
Presseye.com - Belfast - Northern Ireland - 28th December 2010. Picture by Matt Mackey/Presseye.com - Belfast.General views from NI Waters Westland base as members of the public come to pick up bottles of water.
Presseye.com - Belfast - Northern Ireland - 28th December 2010. Picture by Matt Mackey/Presseye.com - Belfast.General views from NI Waters Westland base as members of the public come to pick up bottles of water.
Presseye.com - Belfast - Northern Ireland - 28th December 2010. Picture by Matt Mackey/Presseye.com - Belfast.General views from NI Waters Westland base as members of the public come to pick up bottles of water.
Presseye.com - Belfast - Northern Ireland - 28th December 2010. Picture by Matt Mackey/Presseye.com - Belfast.General views from NI Waters Westland base as members of the public come to pick up bottles of water.
Presseye.com - Belfast - Northern Ireland - 28th December 2010. Picture by Matt Mackey/Presseye.com - Belfast.General views from NI Waters Westland base as members of the public come to pick up bottles of water.
Presseye.com - Belfast - Northern Ireland - 28th December 2010. Picture by Matt Mackey/Presseye.com - Belfast.General views from NI Waters Westland base as members of the public come to pick up bottles of water.
Presseye.com - Belfast - Northern Ireland - 28th December 2010. Picture by Matt Mackey/Presseye.com - Belfast.General views from NI Waters Westland base as members of the public come to pick up bottles of water.
Pacemaker Press 28/12/10 Bottles of water are filled up outside Westland House in North Belfast after homes across Belfast run out Pic Colm Lenaghan/Pacemaker
Pacemaker Press 28/12/10 Water storage units have run out at Westland House in North Belfast after homes across Belfast run out Pic Colm Lenaghan/Pacemaker
Pacemaker Press 28/12/10Kelly and Anne Marie Murphy fill up Bottles of water outside Westland House in North Belfast after homes across Belfast run out Pic Colm Lenaghan/Pacemaker
Pacemaker Press 28/12/10 Tesco's in Yorkgate sells out of water due to the high demand with homes across North Belfast out of water Pic Colm Lenaghan/Pacemaker
Pacemaker Press 28/12/10 Tesco's in Yorkgate sells out of water due to the high demand with homes across North Belfast out of water Pic Colm Lenaghan/Pacemaker

The "buck stops" with Northern Ireland Water when it comes to who is to blame for the leaking pipes scandal, a senior Stormont minister said today ahead of emergency talks.

Environment minister Edwin Poots said some 34,000 homes were still without water, describing the problem today as "fairly significant".

He said engineers have restored water to 15,000 of the 40,000 homes without water but the thaw meant another 9,000 properties lost their supply.

Mr Poots said there had been a £3 billion investment project in recent years but the problem was a "historic issue".

But, he said, Northern Ireland Water and not the Government was to blame.

The minister told BBC Radio 4's Today programme: "The buck stops with Northern Ireland Water. It's a Government-owned company but it has its own board and the chief executive is beholden to the board so Northern Ireland Water is quite distinct in that it isn't run by the Government but nonetheless is owned by the Government."

He added: "The under-investment that took place was over the period of direct rule. A lot of that was really down to the Troubles, when money was diverted from areas such as water to pay for bombs and security services and so forth. But if you have 30 years of under-investment, you are not going to catch up in four or five."

Mr Poots said the Executive would not be putting up water rates for continued investment to improve the water network.

He said: "That will be a matter for the Executive to discuss and come to an agreement on. At this point it is not the intention of the Executive to introduce additional water charges."

An emergency meeting of the Northern Ireland Executive of ministers is being held today at Stormont.

Deputy First Minister Martin McGuinness and First Minister Peter Robinson have criticised NIW's performance.

Scotland has donated thousands of litres of bottled water as many households have been without water for days. Thawing conditions following the severe cold spell were initially linked to the bursts but now attention is turning to the history of under-investment in the water pipes.

NIW has been engaged in an extensive programme of capital works but the entire government at Stormont faces spending cuts.

Northern Ireland Secretary Owen Paterson has pledged the coalition's support but the issue of domestic water charging, opposed by most of the local parties, could be revisited.

Mr Paterson told Sky News he had "made it quite clear" to Northern Ireland ministers that "the British Government is ready to help in any way it can".

He said: "I had several conversations yesterday with Caroline Spelman, the Secretary of State for Defra, and we came up with various ideas which we're happy to help with."

As well as supplying extra tankers, he said the British Government could also help with information systems, because it had not been clear to people whether the water supply was switched on or off, and Defra has experience in crisis management.

He said: "The information has not been clear to people.

"They've had difficulty getting through on phone lines, they've had difficulty getting through on the internet, and, of course, some elderly and disabled people don't have access to the internet, so there has been a problem with communication."

Mr Patterson urged people to check for leaks around their homes, as the most of the leaks are around private property.

He said: "The simplest practical help that every single person in Northern Ireland could give is to go all round their property, literally in the next half hour, and check for leaks."

The Irish Republic has also suffered problems with its water supply.

Mayor of Drogheda Paul Bell has called on Louth County Council to consider assisting those in counties Down and Armagh.

Mr Bell said: "While we have had serious issues with water supply in County Louth, our engineers and outdoor staff have managed to stabilise the situation and address the majority of water leaks and burst mains over the past six days throughout the county.

"With our situation having improved, I have called on Louth County to enter into dialogue with the Northern Ireland water authority in order to assess what assistance, if any, we can give as a neighbouring local authority and as human beings to the citizens of Newry, County Down and Armagh."

'DREADFUL' FOR RESIDENTS WITH NO WATER

Frustrated residents have been forming long queues at emergency water points as the wait for water continues.

Phillip Dempster, 31, from south Belfast, has been suffering from interrupted supplies since the thaw began just after Christmas Day.

"It is just terrible, having to queue for water, it just should not happen," he said.

"I have young children at home with the school holidays, it is just dreadful."

He was at Avoniel Leisure Centre in east Belfast yesterday obtaining emergency supplies. The Scottish Government has given thousands of litres of bottled water.

With reservoir levels low and many pipe bursts not yet fixed, it could be some time before the problem is resolved.

Mr Dempster, an engineer, added: "I was looking forward to a nice relaxed Christmas break. Now I cannot even have a shower. It is just a disgrace and those up at Stormont should be ashamed of themselves."

Factfile

  • If you suspect a burst water main, contact NI Waterline on 0845 744 0088.
  • Belfast residents can call the council’s emergency helpline on 0800 707 6965.
  • A list of emergency supply points can be found at www.niwater.com.
  • A list of registered plumbers can be found at www.snipef.co.uk.
  • Check online to see if your area is experiencing alternating water supplies resulting in temporary water loss.
  • Bring your own clean, empty containers to water depots and remember to boil water before use.
  • Check on elderly and infirm neighbours who may be unable to travel to emergency water supply points

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