Ryanair to fine passengers who break bags rule
Wednesday, 21 January 2009
Ryanair plans to fine passengers who to try to break their luggage rules.
The no-frills airlines will be rapping offenders on the knuckles and slapping them with a €30 fine if they try to carry more than one piece of cabin baggage on board.
Current rules allow passengers to take along baggage weighing up to 10kg, but Ryanair management claims that there has been a big increase in those "abusing" this privilege.
Spokesperson for Ryanair Stephen McNamara explained the new rules, saying that the current allowance is already a generous one.
"Due to the large increase in passengers abusing this allowance Ryanair will now charge passengers for each additional piece of carry-on luggage," he said.
"Passengers are made clearly aware of their cabin allowance at the time of their booking and it is also printed on their online boarding cards, said Mr McNamara, adding that passengers who over-pack and refuse to pay the fine will not be allowed to travel.
The policy will be enforced for everyone travelling on all Ryanair flights.
It means that everything that passengers wish to bring on the plane, including handbags and laptops, must be contained inside one single bag.
Passengers have been advised to pay the €15 charge to check in a bag, rather than risk a heftier fine for too many bags at the departure gates.
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Comments
34 Comments
Personally, I prefer to pay a premium NOT to be subjected to ryanairisms. The German carriers such as AirBerlin and Germanwings have got the right balance between price and service if you really must live a life knowing the price of everything and the value of nothing.
Posted by Simon | 10.02.09, 17:02 GMT
I am a regular flier of Ryanair, and I would like to commend the airline for thier low fares and services.
However, being someone that likes online check-in, I wish to use this opportunity to draw your attention of the missing option that can also allow non-EU citizens to chek in online.
The present arrangement does not give that room and thus makes it mandatory for non-EU to check in at the airports with charges, even against thier wish.
Granted that thier passports have to be supervised, would it not be fair for them to have the discount that is accorded to the person who checked in on-line! That way that imposed charges will be removed.
Thank you and good luck.
Posted by elano precious | 27.01.09, 22:10 GMT
Ryanair are extremely clear on their pricing policy. So called "hidden charges" are actually there for all to see and NOT hidden away in small print.
I have had difficulty in the past in getting my (small) bag into the overhead storage due to the number of large bags carried by other passengers, why should they be allowed to do this at the expense of other passengers.
Ryanair have had the one piece of hand luggage policy in effect for years. It's about time they started implementing it consistantly.
Posted by Red Deep | 26.01.09, 15:43 GMT
I fly with Ryanair frequently - the problem I find is that the rules are not consistent. I am amazed at the difference in attitude from one airport to the next. I thought I had finally got it down to a fine art having bought a personal luggage weighing scale, but on my last trip to Girona there was utter chaos in the queue waiting to board the plane. If you could not get your duty free into your hand luggage then you were made to go back downstairs and check your bag in. Most people are aware that Ryanair operates a strict 25 minute turnaround for its flights. As the flight left on time I can only assume that some of the passengers missed the flight. People were genuinely bewildered by this sudden 'new rule'. Airports and security are now so unpleasant that surely we don't want to be left feeling like criminals before getting on a plane. So, duty free is part of your allowance!
Posted by Christine | 26.01.09, 10:53 GMT
I take it that Ryanair are now going to refund the silly charge levied to "check in in person at the airport" given that you now have to go to a machine and do this yourself...
Some chance, eh...?
But what is the difference in printing your boarding pass at home, or at a machine in the Departures Hall - none - simply a way for Ryanair to charge for another "extra".
Ryanair simply sqeeze the most money possible out of these "so-called" extras - it should stop, and the full price of a flight should be detailed at the outset and in all of their adverts.
Posted by Bill | 25.01.09, 23:40 GMT
To all you wingers. Compare the price you pay by travelling by non-budget airlines, with what you pay Ryanair (including fines if you can't follow simple rules) Not to bad is it.
What a great new service Birmingham International to Trieste in Italy. Saved Pounds not having to get to Stanstead.
Agree Airports are stressful. but don't blame your Airline for this.
Posted by Michael | 25.01.09, 13:14 GMT
Does that mean you can't buy any duty-free?
Posted by Bob | 23.01.09, 08:39 GMT
This is a good idea. I really like Ryanair, so many people slag them off but I have never had anything but good experiences with them.
Long live Ryanair.
The only people who will be upset about this are people who fail to read the terms and conditions.
Posted by Malcolm | 23.01.09, 01:58 GMT
ATM - How are ferries a green option? Do you think the ferries and trains run on fresh air? Ferries may be an option if you are going on holiday for a week or more, but not really practical if visiting family for just a weekend.
Margaret - You are either a very nice woman or a Ryanair employee. I know which my money is on. As for the security staff at Belfast City compared to Belfast international, in my experience there is not much to choose. They are both awful compared to most other airports that I have gone through. The power has certainly gone to some of their heads.
Posted by Richard | 22.01.09, 15:59 GMT
I also think fat people should pay extra seat! It is not very confortable to be seated next to fat lady/man that occupies 2 seat at the same time or 1 and half seat!
This rule of Ryanair is just to save fuel, and make more profit!!
Be prepared that this is just the beginning!! All airline will start to do the same very soon!!
Cheers!!
Posted by Ines | 22.01.09, 00:14 GMT
I wish all airlines did this. There is nothing worst than having your already limited space and legroom taken up ( having to store you stuff under the seat in front ) due to some selfish passenger taking up all the overhead locker with several bags. The weigh limit is a safety issue, if there is a heavy landing do you want to be hit by a 20kg bag as you open the overhead locker.
Posted by Bob | 21.01.09, 21:13 GMT
No problem....... I Always carry a black bin liner on Ryanair - you can squeeze all your hand baggage into it.
Posted by J Anderson | 21.01.09, 19:40 GMT
Travelled to Liverpool and back for £5 with Ryanair. No problems at all. Obeyed the rules as printed on the website and on the boarding pass and 10kg per person was ample for a short stay. However did notice some smart asses smuggling on extra baggage and found this to be a little unfair to other passengers who kept the rules and shopped a little less or paid for extra baggage. Well done to Ryanair for the really truthful 'cheap flights' unlike the others who advertise cheap and then charge for all the extras. Found security staff at Liverpool and Belfast City to be much more courteous and helpful than Belfast International.
Posted by Margaret | 21.01.09, 16:59 GMT
Might I suggest a low cost "green" alternative to short haul flights?
You can easily get to England by ferry, and, providing you book well in advance, can get an apex train fair to whatever place you need to go, or even bring your car! No luggage allowances, few hassles and you can bring a book (or a DVD player).
Yes - I know its not for everyone, I know its a quite a bit slower - but lets compare it to the airport rat race: hours for check in, cramped conditions, embarrassing security checks, where customer service from hell and fleecing customers are all considered fair sport.
For the ultimate in travel to England take the overnight ferry, which I admit costs a bit more, but you wake up after a good nights sleep to have a shower and breakfast (all included!), avoiding the airport rat race and feeling ready for the day ahead!
Posted by ATM | 21.01.09, 16:45 GMT
I stopped using Ryanair a long ago. Even if their flights are cheaper compared to Easyjet, I would still say no thank you.
Posted by hlchoo | 21.01.09, 16:38 GMT
This rule isn't strictly applied on trips to the UK from Spain.
Handbags, duty-free etc are largely carried separately.
Posted by phil | 21.01.09, 16:07 GMT
I really don't think people would mind putting up with ryanair's shenanigans if the staff were just that little bit nicer to you when you're boarding on of their flights. Easyjet add on the same charges etc. but no-one moans about them nearly as much. I begrudge giving money to ryanair and avoid flying with them at all costs where possible, although some of the airports they fly to suit me for business, it's not even a question of cheap flights. going through airports is stressful enough. If you're reading this Michael o'Leary, sort it out!
Posted by Catherine | 21.01.09, 15:45 GMT
Tut Tut O'Leary. I'm surprised you still haven't charged customers for each breath of air they take while on board your aircraft!
Posted by Terry | 21.01.09, 15:41 GMT
this company is a joke
Posted by jim | 21.01.09, 15:37 GMT
Michael... Im 6'3" tall and weigh 21 stone. I got a return flight to Liverpool for £10 all in. That included 10kg of hand luggage (all in 1 bag of course). Jealous?
Posted by Heavybottom | 21.01.09, 14:47 GMT
34 Comments