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Caterpillar found in KFC burger in Fermanagh

By Staff Reporter

Published 16/09/2016

The woman’s film of the grub in the takeaway meal bought in Enniskillen
The woman’s film of the grub in the takeaway meal bought in Enniskillen
The woman’s film of the grub in the takeaway meal bought in Enniskillen

​An Enniskillen woman was physically sick after finding a caterpillar wriggling around a burger she purchased at a fast food restaurant in the town on Sunday.

The woman, who did not wish to be named, bought two meals for her and her son at KFC on Wellington Road.

But when they returned to their home a short distance away she discovered the bug.

"I found the caterpillar in my son's burger," she told the Impartial Reporter.

"I was disgusted, it made me sick straight away.

"Anything I had eaten was gone."

The shocking incident prompted Fermanagh and Omagh District Council to launch an investigation.

An official from its environmental health department visited the restaurant on Tuesday after the woman made a formal complaint.

The mother, who had filmed her encounter with the larvae and then posted it on Facebook, returned to the restaurant to complain a short time after the incident.

"I went back probably 15 minutes or so later. I was asked if I had bought the burger there and if I had a receipt for the meal, and thankfully I did," she said.

"I have not been satisfied with the response by KFC as a company.

"When I emailed to complain I received an informal response back, with no apology at all. A simple 'sorry' would have sufficed."

KFC, which specialises in fried chicken and is the world's second largest restaurant chain with almost 20,000 locations globally, has since apologised.

In a statement, a KFC spokesperson said: "We're very sorry for this lady's experience and offered her a refund, which was accepted in-store.

"The environmental health officer has since visited the restaurant and thinks this happened outside of the store."

It's understood that the environmental health department is looking at the restaurant's wider supply chain, believing that the caterpillar may have come via an outside company that provides and distributes salad dressing.

A spokeswoman for Fermanagh and Omagh District Council said: "The council is investigating a food complaint regarding this.

"The council has a protocol for investigating food complaints.

"As the investigation is ongoing it would be inappropriate to comment further."

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