Danske Bank confirms ATM problems affecting customers
Danske Bank has confirmed it is experiencing problems with ATM card withdrawals following complaints by frustrated customers on social media.
The Danish-owned bank, formerly known as Northern Bank, said that 'technical issues' are causing problems for customers attempting to withdraw cash from non-Danske ATMs.
@DanskeBank_UK hi. Been trying to use my card and it won't work and now I've ran up a huge phone bill trying to contact you what's going on— danny milby (@mufc44) August 25, 2015
Anyone else having problems with Danske Bank? Tried 2x cash machines to no avail.— Carly (@65_wat) August 25, 2015
@DanskeBank_UK A customer service agent suggested that I "go to a shop to try and see if the card works" - excuse me?— Catherine ✌ (@cathyjmaguire) August 25, 2015
@DanskeBank_UK Stop trying to be Ulster Bank and sort the card issues!!!— Aaron (@AMercerino) August 25, 2015
In a statement issued via Twitter the bank said: "We can confirm that there are currently technical issues that are affecting the use of our cards at non-Danske ATMs.
"Danske Bank cards can still be used in Danske Bank ATMs and for point of sale transactions.
"We apologise for any inconvenience caused while we work to resolve the issues."