Belfast Telegraph

Noisy neighbours tally at 45,000

Belfast's only dedicated night time noise service has dealt with approximately 45,000 complaints since it was first established 10 years ago.

The figures were revealed on Thursday by Belfast City Council — the only local authority in Northern Ireland to provide this service for ratepayers — as it marked a decade of success.

The service was set up in 2000 after the council’s pollution control unit carried out a survey to see if they could identify trends of noise complaints.

Siobhan Toland, head of Belfast City Council’s Health and Environmental Service, explained that previously the council did not operate a night time noise service — when people faced most noise nuisance. “As a result, complaints were being made to other authorities such as the police, Housing Executive and landlords who didn’t have the power or resources to effectively deal with the issue, thus leaving people feeling frustrated.”

She said the council was committed to enforcing legislation around noise control and to try to help improve the health and well-being for every resident in Belfast.

Last year, the service dealt with 6,062 complaints — around 82 per cent of which related to private dwellings. Most complaints (70%) were about loud music and parties.

Councillor Ian Adamson, chairman of the council’s Health and Environmental Services Committee, said no one should have to put up with noisy neighbours.

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