Belfast Telegraph

Northern Ireland OAP fumes after bin isn’t emptied three times in a row

By Linda Stewart

A pensioner with heart problems has described her frustration after claiming binmen failed to empty her bin for the third fortnight in a row.

Margaret Knox (73), who lives at Craignish Crescent in Dundonald, said that due to her health problems she struggles to drag the blue bin out onto the street for collection and then bring it back again after it has been emptied.

She has a stent for heart problems and is a diabetic, and says she has to do the job in stages because it exhausts her so much.

“I told the council this morning that I’m tired of this because I’ve got heart trouble and I’m diabetic and I’m 73. I have to go way out round the back to get the bin in again and I am worth nothing afterwards,” she said.

Mrs Knox said the first time it happened was shortly before the July 12 holiday. Her blue bin wasn’t emptied and she had to arrange for another collection the following week.

She said bin collectors failed to empty the bin again on the following Tuesday and it happened again yesterday.

Mrs Knox said it was the only one in the street that wasn’t emptied and there was nothing inside that would have contaminated the recyclable waste.

“I said to the council, ‘how come the rest of the bins are lifted, bar me?’.

“They said, ‘I don’t know about that’,” she added.

Mrs Knox said there was nothing in the bin that shouldn’t be there and no note had been left on the bin to suggest there was contamination.

“I am having to put things into bags and have them lying out round the back, and by the time the bin comes back they are starting to fill up again,” she said.

A Lisburn & Castlereagh City Council spokesman said the council had no record of missed blue bin collections from the resident before yesterday.

“When the resident phoned this morning to advise the council of her missed blue bin, a re-collection was arranged and the bin has now been emptied. The council would encourage any resident whose bin may have been missed to contact it directly for a recollection to be organised.”

He added: “A council officer has also visited the resident today to identify a bin collection point suitable for the resident. The council offers an assisted lift service for those residents who are unable to put their bin out for mobility issues or due to illness and the resident can avail of this service if she wishes.

“Any missed bins that the council is made aware of are collected as soon as possible from the missed collection day. The council would like to remind all residents to place bins out for collection between 7am and 3pm on the allocated collection day.”

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