Ulster Bank customers hit with pay delays after St Patrick's Day holiday
Ulster Bank customers have hit out on social media after the St Patrick’s Day holiday led to delays in processing wages and other payments.
Some customers said that their wages had not been processed but colleagues who use other banks had not had any problems.
@UlsterBank_Help why is ulster bank the only one delayed by the bank holiday?— Adam Gormley (@agormley640) March 18, 2016
'But it was a bank holiday' no, it was a bank holiday on Thurs which ended @ midnight. Therefore wages should have went in @UlsterBank_Help— ~werz dah hymen?! ☹ (@ShelleyMarshyxD) March 18, 2016
So I'm not the only person who's wages haven't went into my bank, @UlsterBank_Help sort it out— Dean Faulkner (@dean_faulknerr) March 18, 2016
@UlsterBank_Help yes I have.colleagues with different banks have been paid. I can't understand Who is going to pay fees I'm being charged?— Chris (@Psycann) March 18, 2016
Ulster Bank said that as Thursday was St Patrick’s Day it was a non-banking day and customers will have to wait until tomorrow.
A spokesperson for Ulster Bank said: “17 March is a non-banking day in Northern Ireland but is a normal banking day in Great Britain. In Northern Ireland, Ulster Bank, along with other local banks, does not process payments on non-banking days.
"Therefore, payments received on Thursday 17 March will be processed on Friday 18 March and will be available in customers’ accounts on 19 March. However many organisations have made arrangements for payments due on this date to be paid in advance.
If any customers have issues over the bank holiday in relation to not receiving their expected payment, they should contact their payment originator in the first instance.”
Belfast Telegraph Digital