Victims of crime 'let down by agencies', say inspectors
Victims and witnesses feel they are only paid "lip service" by criminal justice agencies in Northern Ireland, inspectors have found.
Although significant progress has been made towards meeting the needs of victims and witnesses, "sizeable portions" were still dissatisfied with court delays and poor levels of communication with the police and Public Prosecution Service, an inspection report said.
The assessment was made by the Criminal Justice Inspection (CJI) Northern Ireland. Inspectors found almost a third of victims and witnesses were unhappy with how they were kept informed about the progress of a case, while a quarter (25%) wanted better levels of contact with criminal justice agencies.
CJI Chief Inspector Brendan McGuigan said: "This report continues to reveal the challenge facing justice organisations in Northern Ireland as they strive to meet the very diverse needs of victims and witnesses here."