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Abtran to create 130 call centre jobs after landing Sky contract

Published 01/02/2016

The investment is being made to keep pace with the growth of Sky's business in Ireland.
The investment is being made to keep pace with the growth of Sky's business in Ireland.

Some 130 jobs are being created at a call and customer service centre.

Abtran is expanding its operations in Cork after securing new business from Sky.

The investment is being made to keep pace with the growth of the broadcaster's business in Ireland.

In July last year, Abtran announced 100 jobs in an expansion of its consulting and technology services division at the IFSC in Dublin and it employs more than 2,000 people in Cork and the capital.

Chief executive Michael Fitzgerald said: "Abtran places our clients' brand and customers at the centre of everything we do, making services easier and more accessible. We look forward to supporting Sky's ongoing business growth with top-quality customer service."

Sky Ireland managing director JD Buckley said: "As a growing business, our customer contact centres play an integral role in meeting customer requirements.

"We're really pleased to continue our growth and development through this partnership with Abtran which further adds to our strong commitment to provide the highest standards of service for all of our customers throughout Ireland."

Sky has 21 million customers in Italy, Germany, Austria, the UK and Ireland.

Meanwhile, the convenience store chain Centra has revealed plans to open 16 new shops which will create 480 jobs.

The company said it had sales of 1.54 billion euro in 2015 and it has plans to invest 16 million euro on the new outlets.

Martin Kelleher, Centra managing director, said: "We are delighted to announce that our sales figures show a 1.6% growth on the previous year.

"This is testament to our 460 local retailers nationwide whose hard work ensures that Centra continues to lead the market in terms of value, choice and quality."

There are more than 460 Centra stores in Ireland and the company employs almost 11,000 people.

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