Alert over 'shocking' servicing of gas boilers
Homeowners are potentially being put at risk when getting their boiler serviced due to "shocking" work by engineers, a consumer site has claimed.
In a damning investigation, Which? called out 10 separate engineers to carry out a service, including from major firms such as British Gas, SSE and Corgi Homeplan. It found that only two - British Gas and Corgi - bothered to carry out the minimum legal checks, while none at all followed the manufacturer's servicing instructions properly.
As part of the investigation, Which? set the boiler's gas pressure dangerously high, something six of the engineers failed to do anything about.
Other potentially dangerous failings included not checking the boiler case for leaks, letting unburned gas hiss out into the room, and in two instances lying about safety checks.
Which? said it had shared its findings with the Gas Safe Register, which is responsible for checking gas work is done safely.