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Child car seats 'not safely installed'

By Josie Clarke

Retailers are making potentially dangerous mistakes when installing child car seats, with even the best failing two-thirds of fittings, according to a report.

An undercover investigation by Which? found that 90% of the stores it visited failed to fit the car seats correctly.

Experts visited 42 stores and asked staff to fit two different car seats, with just four managing to fit both properly.

The watchdog said the retailers Babies R Us and Mamas & Papas each failed 11 of the 12 fittings with "a catalogue of mistakes" while Kiddicare failed nine.

Mamas & Papas told Which? it had worked "incredibly hard" to educate store colleagues about car seat safety and was disappointed with the findings.

Babies R Us said it would build and strengthen training and support for car seat safety fittings to improve the "disappointing" results while Kiddicare said it was investigating and would take corrective action where required.

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