Gloria Hunniford says banks must do better after TV star had £120k stolen
Rip Off Britain presenter Gloria Hunniford said she has lost all faith in banks, after fraudsters were able to steal £120,000 from her account.
The Northern Irish broadcaster had her savings taken by a woman pretending to be her by using a fake driving licence earlier this year.
Ahead of a new live episode of the BBC show, the Portadown-born 76-year-old urged banks to do more to protect their customers' money.
Her bank, Santander, said it is striving to make improvements to stop similar offences taking place.
Gloria said: "It turned out complete strangers could get their hands on my money easier than I can. I have to admit that since this whole thing happened, personally I have lost all faith in banks, and my big question is, are they really doing enough to keep every customer's money safe?
"Now, not in a million years would I expect everybody to know who I am or what I look like, and I totally get it that you don't have to dress up to look like somebody in order to impersonate them.
"But I would expect that the banks would carry out stringent security checks before they literally handed over tens of thousands of pounds to a stranger."
The money was taken from Gloria's Santander account after a woman presented herself at a branch in Croydon, London, claiming to be the star.
Speaking about the incident previously, Gloria said it became more painful after it emerged that the fraudster claimed to have brought her "daughter" to the bank, when her own daughter, Caron, died of cancer 12 years ago.
The fraudster went into the bank with the star's bank details and then brandished ID and a bank card in the name of Mary Winifred Gloria Hunniford, the presenter's real full name.
That same day, Ms Hunniford had £102,000 drained from her account. A further £18,000 was taken later.
Santander has since reimbursed the stolen money.
Rip Off Britain is broadcast on BBC One at 9.15am today.