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Millions of hours lost over poor technology

By Martyn Landi

UK workers say they are losing millions of working hours each week because of poor technology in the office, a study has found.

Research found that a total of 7.5 million working days each week were being lost by staff because the technology their employer provided them was not good enough.

Some 59% of those asked said that their personal mobile phone was better than the one given to them by their business, and almost 60% said that tech-related issues at work were preventing them from doing their job properly.

Almost half of those questioned said that they would consider moving jobs because the IT equipment was so poor.

The most common issues cited by the workers surveyed were a slow internet connection, crashing computers and out-of-date software.

Mike Anderson, chief executive officer of Chelsea Apps Factory which surveyed 1,000 office workers said: " It's clear that the 'techspectations' of the modern employee far outweigh what companies can deliver - and employees are literally taking matters into their own hands."

The research found that the average worker wasted 22 minutes a day on IT issues, equal to more than 11 days a year lost to faulty software or faulty hardware.

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