Tributes to crew after no serious injuries in ferry collision with pier
An investigation has been launched after 23 people had to be rescued from a ferry which collided with a pier in Hampshire.
The vessel struck the Hythe pier on Friday evening, severely damaging the wheelhouse, the coastguard said.
There were no serious injuries, although 20 passengers and three crew members had to be rescued from the stricken boat.
Olivia Pearce told Capital Radio that crew shouted "brace" and the boat crashed underneath the pier, causing part of the ceiling to cave in.
She said: "It was the 9 o'clock service and it ploughed into the pier at about 10 past nine, from which point on it was all a bit of a blur, I have to be honest.
"But the crew were fantastic, they were absolutely marvellous. They made sure we were all OK straight away."
She said passengers had been warned the boat was having trouble docking and crashed shortly afterwards.
She said: "It wasn't a juddering crash, the ceiling did cave in actually but it wasn't such a halt that anyone was hurt or fell off seats or anything like that.
"It glided quite gracefully into the pier."
She said no one screamed or "did anything silly" and staff then checked everyone was OK and handed out life jackets.
She said: "It was just heartening to see that everyone was looking after one another."
The coastguard said it was called at 9.20pm and sent teams from Southampton and Lymington, along with the Calshot Lifeboat and Calshot Inshore Lifeboat.
The South Central Ambulance Service, Hampshire Fire and Rescue Service, Hampshire Police and Southampton Vessel Traffic Services were also involved in the rescue operation.
According to reports three people were treated for minor back and neck injuries at the scene, although it is not known if they need hospital treatment.
The incident is being reported to the Marine Accident Investigation Branch.
The ferry runs as a shuttle service between Hythe and Southampton.