Watch: Man weeps as he hears lost voicemail from late wife recovered by phone company
This is the incredibly heartwarming moment an elderly man hears a treasured voicemail from his late wife - which he thought was gone forever.
Widower Stan Beaton kept a precious voicemail message made by his wife for fourteen years following her death in 2003.
The 68-year-old had remained with Virgin Media ever since in case the message which was made two years before her death was erased.
However, last year he was left devastated as an upgrade to his phone line caused the message to disappear.
He told BBC Radio Leeds: I've always resisted changing companies because whenever I mentioned that my wife’s voice was our voicemail message and would it be retained and each company said no, so that’s why I never changed".
"I was absolutely devastated by it, but also extremely angry.
“In the early days [I listened to it] quite often. Basically, it came to the point when if I felt low then I would listen to it.
"In December I learned that it had disappeared. I just could not tell people how it affected me at that time. It really did devastate me".
Any time Stan missed his wife he would listen to the message.,
However in a bid to retrieve the precious message Virgin Media set a team of ten to work.
In January Virgin Media, told the BBC they were attempting to recover the deleted audio.
Executive director of engineering at Virgin Media Rob Evans had said "chances of recovery were slim".
But miraculously and to the delight of Mr Beaton - the team succeeded in recovering the voicemail message and BBC Radio Leeds headed to Stan's house to break the good news and captured the moment he heard his late wfe's voice again.
Stan wept as the message was played.
He said: "They’ve made this old-age pensioner extremely happy".
"It’s just a wonderful, wonderful sound that I thought was lost forever".
Virgin Media pledged to make a series of charitable donations as a further apology to Stan.
Source Irish Independent