United Airlines can't say if video has hit sales
United Airlines executives say it is too soon to know if last week's dragging of a man off a plane is hurting ticket sales.
But the chief executive said that no one will be fired over the incident.
CEO Oscar Munoz and other executives apologised again before discussing the airline's latest financial results with analysts and reporters.
Mr Munoz says he takes full responsibility "for making this right" after the April 9 incident on board a United Express plane in Chicago.
He said the airline will have more to say later this month, after it finishes a review of its policies on overbooked flights.
Last week shocking footage of passenger Dr David Dao being forcibly removed from a flight went viral. He lost two front teeth and suffered a broken nose in the incident. The 69-year-old Vietnamese-American physician had refused to leave, saying he needed to go home to see his patients. He was then dragged down the aisle of the aircraft.