Belfast Telegraph

Let's invest in good service

By Nuala McKeever

David Cameron wants investment in Belfast. So do I. But he's talking big bucks into big business. I'd just like better staff in small cafes.

In one week I had cutlery dumped in the middle of the table; an order for coffee totally forgotten, followed by a long justification rather than an apology and worst of all, a request for a second cup of tea, this time with a saucer and a spoon to fish the teabag out with, greeted by the waitress turning to my friend and saying, "She's a fussy bitch isn't she?" Charmed, I'm sure...

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