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Addressing in the correct manner

Published 08/06/2015

A friend moved home a few months ago. She told all relevant organisations of this change.

A pension provider continued to send mail to her previous address. She wrote to them again, pointing out their error and asking them to update their records.

She got a response, apologising and assuring her this had now been done. The letter was forwarded from her old address.

KEITH O'NEILL

By email

Belfast Telegraph

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