My partner runs a shop/post office. Couriers routinely use/abuse her shop as a safe and secure drop for parcels they can't be bothered to deliver (Comment, January 4), allowing workers to pick up parcels from 8am-7pm.
With the growth in online shopping and the variable performance of couriers, it would make sense for customers to pay their local post office £10-a-year (or £1 a parcel for infrequent users) to act as a secure drop-off.
Not only would this resolve some problems with naff couriers, it would also provide a financial lifeline to shops and post offices that too many people expect to be able to use once a year, but resent paying for for the rest of the year.
ANDY WHYTE
By e-mail