Belfast Telegraph

Wednesday 16 April 2014

Broken leg is costing me dear

What exactly are consumers' rights on refunds on products?

I recently broke my leg and spent two weeks in hospital. I was therefore not able to attend several concerts at the Waterfront Hall and Lagan Valley Arts Centre for which I had bought tickets.

I assumed that a refund would be given, but alas, no.

Can a concert ticket be classed as a product? Will I lose more money during my convalescence from flights and other ticketed events I cannot take?

SHARYN CAMERON

Co Antrim

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