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Complaining is not always a bad thing, Mr Blacker

Terence Blacker rails against moaners and complainers (DebateNI, March 20). But he fails to differentiate between complaining and making a complaint.

I agree that moaning is impotent and negative. Complaining between fellow complainers is equally pointless.

However, if a complaint is justified and appropriately aimed and framed, it can be positive. He concludes: "Think positive. Angry about something? Sign a petition." Quite. Or, maybe, make a complaint.

KEITH O'NEILL

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