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easyJet's July 12 article apology is outrageous

Published 13/08/2015

The decision by easyJet to remove an article which highlights and promotes the tourist potential of July 12 parades is an outrageous overreaction to one complaint from a blogger.

The July 12 celebrations have tens of thousands of participants, hundreds of thousands of people spectating, including many tourists, and they receive support from both local councils and tourism promotion.

EasyJet's apology has caused great offence to many of those people, but none of this appears to matter to easyJet in their desire to placate the sectarianism of a blogger.

EasyJet must now give a full explanation as to why they took this decision and the statement that they will not include any such recommendation in the future.

It would be an extremely bland and unappealing tourism guide which would only include events to which no blogger might object.

Customers of easyJet may take some heart from the fact it appears that any complaint raised by a single customer appears to receive such immediate and decisive action from the company.

What remains to be seen is whether action is taken equally quickly when easyJet loses someone's bags, or their flight is delayed

WILLIAM HUMPHREY (DUP)

MLA for North Belfast

Belfast Telegraph

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