Belfast Telegraph

Monday 5 October 2015

Have water bosses picked up bonuses?

Published 13/01/2011

Following the 'water disaster', there are perhaps aspects of the situation that deserve a little more scrutiny than they have received so far.

I hope that, through your columns, I might mention two points of interest to the unfortunate customers of NI Water.

The first is the principle of using a premium cost phone number to bring to the notice of NI Water the faults in their service. Surely it is unacceptable to charge extra for a customer to make a complaint?

Customers using this 'service' should apply pressure to ensure that this practice is discontinued forthwith.

Perhaps this is a financial policy introduced by the latest 'Board of NI Water' who have conclusively demonstrated their inability to run the organisation in winter.

This brings my second point, which concerns the 'bonuses' that directors appear to regard as 'their right', even if they have done wrong ... or nothing.

I wonder what bonuses have recently been received by the present NI Water management, rewarding them for their leadership.

We, the paying public, have 'our right' to know.

If anyone deserves a reward, it is the skilled and hardworking NI Water employees who have literally dug the management out of the very wet and uncomfortable hole into which they plunged us.



From the web

Sponsored Videos

Your Comments

Comments posted this week will only be visible until Saturday Oct 3 and will not be available to view after that date. This is due to essential upgrade work on our content management system and we apologise for any inconvenience.

COMMENT RULES: Comments that are judged to be defamatory, abusive or in bad taste are not acceptable and contributors who consistently fall below certain criteria will be permanently blacklisted. The moderator will not enter into debate with individual contributors and the moderator’s decision is final. It is Belfast Telegraph policy to close comments on court cases, tribunals and active legal investigations. We may also close comments on articles which are being targeted for abuse. Problems with commenting?

Read More

From Belfast Telegraph