Belfast Telegraph

Home Opinion Letters

Hospital staff prove priceless

In the early hours of October 24 I was suffering excruciating pains in my mouth, face and head. I'd had the pains for roughly six weeks, but they got a lot worse.

I couldn't sleep and had taken well over my quota of painkillers, so I decided to go to casualty at Belfast’s Royal Victoria Hospital.

I was in quite a bit of distress.

The first person to see me set the tone for the rest of the treatment I was to receive from the staff there — first class.

From the nursing staff making sure I was comfortable, to Doctor Laura trying several different methods to bring me some ease, I can't speak highly enough of everyone involved in getting me a solution.

I went home after 7am that morning, but had to go back in the afternoon when two other doctors saw me. James and Emma were brilliant — they had me X-rayed and diagnosed the problem straight off.

They gave me a prescription and, thanks to my own GP, I started the course at 5pm on Friday evening. Our Health Service takes a lot of flak and sometimes deservedly so, but in this instance I was glad I had somewhere to turn.

I hope the people I encountered last week get to see this and realise that their work is appreciated.

Phil Stephens


Belfast Telegraph


From Belfast Telegraph