Mall needs to address security concerns
I am writing to highlight two problems that need urgent attention which theatre-goers face when leaving the Grand Opera House in Belfast.
Last Sunday, I attended Handel's opera Radamisto at the Grand Opera House. On making my way to my car, parked in the Great Northern Mall multi-storey, about 10.30pm, I - along with others - encountered two main problems.
The first was that there were individuals loitering at the entrance of the Great Northern Mall, engaged in antisocial behaviour, approaching us and shouting. This type of behaviour is both alarming and unacceptable.
I have never experienced it in Salzburg, Vienna, Berlin or Bayreuth.
There should be a visible police, or security staff, presence at the entrance of the mall to discourage these undesirables. We do not wish to be accosted by them.
Secondly, when I reached the entrance of the mall, amazingly, the shutters immediately started to come down, effectively preventing anyone from catching a bus, train or accessing the mall car park.
This is despite the fact that a sign inside the mall, near the ticket machine, clearly states that the mall will be open until 11pm on Sundays. Why, then, does it close at 10.30pm?
The mall's management need to be aware of these issues. We need access to the mall in order to travel home safely after attending performances.